FAQ
Jewelry, sizing and orders
What is the jewelry made of?
Our collection includes pendants, chains and bracelets in 925 sterling silver. Gold-tone and rhodium finishes vary by piece. Evert styles list clear cubic zirconia where applicable. See each product page for its material and finish.
How do I choose a size?
Check the length in the product’s size selector. For necklaces, use a soft tape or a chain you already own to see where that length sits. For bracelets, measure around your wrist and compare with the listed bracelet length, allowing room for movement. See the size guide or contact us if you’re between sizes.
How should I care for sterling silver?
Silver can naturally tarnish. Remove jewelry before swimming, showering or exercising. Avoid chlorine, salt water, perfume and household cleaners. Wipe gently with a soft, dry cloth and store pieces separately in a dry place.
Where do orders ship from?
Orders ship from Los Angeles. Tracking is sent by email or text. See the shipping policy for processing times and exceptions.
How do I request a return or exchange?
Contact us with your order number before sending anything back. Review returns and exchanges and the refund policy for eligibility and conditions. If you see conflicting information, contact us to confirm the terms for your order.